Customer Service

Thank you for your interest in Great Copy Patterns.

We appreciate your business and hope to make your shopping and creative experience as wonderful as possible. Most orders are shipped via United States Postal Service within 48 hours. If there will be a delay in your order, we will contact you via email.

Downloadable products can be accessed immediately up to seven days after the order is placed.  We are happy to assist you if you have questions or problems with an order or on a technique shown in any of our products.

Feel free to contact us if you have questions or need more information. We accept Mastercard, VISA, Discover, American Express and PayPal.

Your order is processed through the secure PayPal portal and purchases can be made even if you don’t have a PayPal account.

Patterns, designs and books are protected under copyright laws and may not be shared or copied.
Please respect the hard work that goes into producing these products.

There are no refunds or exchanges on patterns, embroidery designs or books. Damaged products will be happily replaced. Please contact as soon as possible for replacements.